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Netherlands Bureaucracy Phrasebook

For the appointments where nobody hands you an interpreter: your residency office, healthcare registration, the bank, and signing a lease.

Most people in the Netherlands, especially in cities, speak excellent English, and officials will often switch languages the moment you ask Spreekt u Engels? That said, official letters, DigiD and gemeente portals, insurance paperwork, and some counter staff still default to Dutch, so knowing a few working phrases still matters and reads as respectful. Every phrase below uses the polite u form.

Before you go

Bring photo ID (and your BSN once you have it) to every appointment. Nearly all Dutch bureaucracy runs on scheduled afspraken; walk-ins are uncommon and often refused. The gemeente handles your address registration and issues your BSN in the same visit; the IND handles the residence permit itself. Many forms and confirmation emails still arrive in Dutch even if the counter conversation happened in English.

Residency and immigration appointments

For appointments at the IND, applying for a verblijfsvergunning (residence permit), and registering at the gemeente (municipality) for your BSN.

  • Good day, I have an appointment.

    Goedendag, ik heb een afspraak.

    KHOO-duhn-dakh, ik heb un ahf-SPRAHK

    Open in translator
  • Do you speak English?

    Spreekt u Engels?

    SPRAYKT ew ENG-uhls

    Extremely common and welcomed; nearly every official can answer this.

    Open in translator
  • I would like to apply for a residence permit.

    Ik wil graag een verblijfsvergunning aanvragen.

    ik vil khrahkh un vur-BLAYFS-vur-KHUN-ing AHN-vrah-khun

    Open in translator
  • Where is the IND office?

    Waar is het IND-kantoor?

    vahr is het ee-en-DAY kan-TOHR

    Open in translator
  • I need to register with the municipality.

    Ik moet mij inschrijven bij de gemeente.

    ik moot may IN-skhray-vuh bay duh khuh-MAYN-tuh

    Open in translator
  • I would like to apply for a BSN.

    Ik wil graag een BSN aanvragen.

    ik vil khrahkh un bay-es-EN AHN-vrah-khun

    In practice the BSN is issued automatically at gemeente registration.

    Open in translator
  • Here is my passport.

    Hier is mijn paspoort.

    heer is mayn PAS-pohrt

    Open in translator
  • What documents do you need from me?

    Welke documenten heeft u van mij nodig?

    VEL-kuh doh-kew-MEN-tuh hayft ew van may NOH-dukh

    Open in translator

Healthcare registration and at the doctor

For registering with a zorgverzekering (mandatory health insurance), signing up with a huisarts (GP), describing a symptom, and booking an afspraak.

  • I would like to take out health insurance.

    Ik wil graag een zorgverzekering afsluiten.

    ik vil khrahkh un ZORKH-vur-zay-kuh-ring AHF-slow-tuh

    Open in translator
  • I would like to register with a GP.

    Ik wil mij graag inschrijven bij een huisarts.

    ik vil may khrahkh IN-skhray-vuh bay un HOWS-arts

    Open in translator
  • I would like to make an appointment.

    Ik wil graag een afspraak maken.

    ik vil khrahkh un ahf-SPRAHK MAH-kuh

    Open in translator
  • I don't feel well.

    Ik voel mij niet goed.

    ik vool may neet khoot

    Open in translator
  • I have a headache.

    Ik heb hoofdpijn.

    ik heb HOHFT-payn

    Open in translator
  • I have a fever.

    Ik heb koorts.

    ik heb kohrts

    Open in translator
  • Do you have an appointment available today?

    Heeft u vandaag nog een afspraak vrij?

    hayft ew van-DAHKH nokh un ahf-SPRAHK vray

    Open in translator
  • Could you prescribe medicine for me?

    Kunt u mij medicijnen voorschrijven?

    kunt ew may may-dee-SAY-nuh VOHR-skhray-vuh

    Open in translator

Opening a bank account

For opening a rekening (bank account) using your BSN and proof of address, and getting a pinpas (debit card).

  • I would like to open a bank account.

    Ik wil graag een bankrekening openen.

    ik vil khrahkh un BANK-ray-kuh-ning OH-puh-nuh

    Open in translator
  • Here is my BSN.

    Hier is mijn BSN.

    heer is mayn bay-es-EN

    Open in translator
  • Do you need proof of address?

    Heeft u een bewijs van adres nodig?

    hayft ew un buh-VICE van ah-DRES NOH-dukh

    Open in translator
  • Here is my rental contract as proof of address.

    Hier is mijn huurcontract als bewijs van adres.

    heer is mayn HEWR-kon-trakt als buh-VICE van ah-DRES

    Open in translator
  • When will I receive my debit card?

    Wanneer ontvang ik mijn pinpas?

    vah-NAYR ont-VANKH ik mayn PIN-pas

    Open in translator
  • I would like to set up online banking.

    Ik wil graag internetbankieren instellen.

    ik vil khrahkh IN-tur-net-bank-EE-ruh IN-stel-luh

    Open in translator
  • What is the monthly fee for this account?

    Wat zijn de maandelijkse kosten voor deze rekening?

    vat zayn duh MAHN-duh-luk-suh KOS-tuh vohr DAY-zuh RAY-kuh-ning

    Open in translator
  • I forgot my PIN code.

    Ik ben mijn pincode vergeten.

    ik ben mayn PIN-koh-duh vur-KHAY-tuh

    Open in translator

Housing and signing a lease

For apartment viewings, renting, the borg (deposit), the huurcontract (lease), and utilities.

  • I would like to view the apartment.

    Ik wil graag de woning bezichtigen.

    ik vil khrahkh duh VOH-ning buh-ZIKH-tuh-khun

    Open in translator
  • Is this apartment still available?

    Is deze woning nog beschikbaar?

    is DAY-zuh VOH-ning nokh buh-SKHIK-bahr

    Open in translator
  • What is the monthly rent?

    Wat is de maandelijkse huur?

    vat is duh MAHN-duh-luk-suh hewr

    Open in translator
  • How much is the deposit?

    Hoeveel bedraagt de borg?

    HOO-vayl buh-DRAHKHT duh borkh

    Open in translator
  • Are utilities included in the rent?

    Zijn de nutsvoorzieningen inbegrepen bij de huur?

    zayn duh NUTS-vohr-zee-nin-guh IN-buh-khray-puh bay duh hewr

    Open in translator
  • I would like to sign the lease.

    Ik wil graag het huurcontract ondertekenen.

    ik vil khrahkh het HEWR-kon-trakt ON-dur-tay-kuh-nuh

    Open in translator
  • When can I move in?

    Wanneer kan ik de woning betrekken?

    vah-NAYR kan ik duh VOH-ning buh-TREK-kuh

    Open in translator
  • Who do I contact for maintenance issues?

    Bij wie kan ik terecht voor onderhoud?

    bay vee kan ik tuh-REKHT vohr ON-dur-howt

    Open in translator

Everyday essentials on arrival

Greetings, courtesy phrases, asking if someone speaks English, buying a SIM card, directions, and prices.

Take Root Abroad is a planning tool, not legal, tax, or immigration advice. Phrasing and office names change; confirm the current requirements for your situation locally. Translations are a starting point, not a substitute for a professional interpreter in high-stakes settings.